CD412 (bizhub 558/458/368/308)

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Contents

Trouble typeCD412: Touch panel type mismatch
RankC
Trouble detection conditionWhen abnormality is found in the communication of controller.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

Procedure

  1. Check whether there is a strong electromagnetic noise source near the main body.
  2. Check the connectors on MFPB for proper connection and correct as necessary.
  3. Replace MFPB. (bizhub 368/308 / bizhub 558/458)(558 Part# A9HGH02102 / 458 Part# A9HHH02102 / 368/308 Part# A9HJH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.25.30. (Link to the Field Service Manual)