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CD413 (bizhub 287/227)
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Contents
| Trouble type | CD413: Electrostatic touch panel operation mode error |
| Rank | C |
| Trouble detection condition | When abnormality is found in the communication of controller. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
Procedure
- Check whether there is a strong electromagnetic noise source near the main body.
- Check the connectors on MFPB for proper connection and correct as necessary.
- Replace MFPB. (Part# A7AHH0201D)
K.3.18.25 (Link to the Field Service Manual)