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CD413 (bizhub 658e/558e/458e/368e/308e)
Contents
| Trouble type | CD413: Electrostatic touch panel operation mode error |
| Rank | C |
| Trouble detection condition | When abnormality is found in the communication of controller. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
Procedure
- Check whether there is a strong electromagnetic noise source near the main body.
- Check the connectors on MFPB for proper connection and correct as necessary.
- Replace MFPB. (bizhub 368e/308e Part# AA6VH02101 / bizhub 658e/558e Part# AA6RH02103 /458e Part# AA6UH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.25.32 (Link to the Field Service Manual)