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CD413 (bizhub C658/C558/C458/C368/C308/C258)
Contents
Trouble type | CD413: Electrostatic touch panel operation mode error |
Rank | C |
Trouble detection condition | When abnormality is found in the communication of controller. |
Trouble isolation | – |
Relevant electrical parts | MFP board (MFPB) |
Procedure
- Check whether there is a strong electromagnetic noise source near the main body.
- Check the connectors on MFPB for proper connection and correct as necessary.
- Replace MFPB. (bizhub C368/C308/C258 (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102) / bizhub C658/C558/C458 (Part# A7PUH02123))
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.24.37 (Link to the Field Service Manual)