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CD701, CD702, CD703 (bizhub 950i/850i)

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Contents

Trouble type– CD701: Mechanical controller flash ROM writing error

– CD702: Mechanical controller flash ROM device error

– CD703: FW download communication fault
RankC
Trouble detection conditionCD701: A mechanical controller flash ROM writing sequence is interrupted in its mid-operation due to, for example, power being shut off.
CD702: An erase error or other device fault occurs during mechanical controller flash ROM writing.
CD703:
Irregular data is received during FW downloading.

– Places are changed in the order of write completion pulses.

– A write completion pulse is received for a memory for which binary writing is not permitted.

– Final checksum mismatch in FW download

– Two-minute timeout (no response from CTL, the number of transfer data items less than the specified)
Trouble isolation
Relevant electrical parts– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace CPUB.
  4. Replace BASEB.

(Link to the Field Service Manual)

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