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CD702 (bizhub C360i/C300i/C250i)

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Trouble type
CD702: Mechanical controller flash ROM device error
RankC
Trouble detection conditionAn erase error or other device fault occurs during mechanical controller flash ROM writing.
Trouble isolation–
Relevant electrical parts• CPU board (CPUB) 
• Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace CPUB. (Part# AA2JH02N06)
  4. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.29 (Link to the Field Service Manual)

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