CDF51 (bizhub C364/C284/C224)
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Contents
Trouble type | ASIC image version failure (back side) | |
Trouble code | CDF51 | |
Rank | C | |
Detection timing | <When DF-701 is installed> Communication error is detected between the MFP board (MFPB) and the dual scan image processing board (DSIPB). | |
Trouble isolation | – | |
Relevant electrical parts | -MFP board (MFPB) -Dual scan image processing board (DSIPB; DF-701) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the connector between MFPB and DSIPB for proper connection, and correct as necessary. | – | – |
2 | Update the firmware. | – | – |
3 | Replace DSIPB (Part# A161H02A00) | – | – |
4 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.100. CDF51, CDF71, CDFA1)
K3.16.22 (Link to the Field Service Manual)