CDF51 (bizhub C658/C558/C458)

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Trouble typeCDF51: ASIC image version failure (back side)
RankC
Trouble detection conditionCommunication error is detected between the MFP board (MFPB) and the dual scan image processing board (DSIPB).
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• Dual scan image processing board (DSIPB)

 Procedure

  1. Check the connector between MFPB CN24-DSIPB CN1 for proper connection and correct as necessary.
  2. Update the firmware.
  3. Replace DSIPB. (Part# A79JH02A01)
  4. Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.24.45 (Link to the Field Service Manual)