CDF71 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | ASIC image access failure (back side) |
| Trouble code | CDF71 |
| Rank | C |
| Detection timing | <When DF-701 is installed> Communication error is detected between the MFP board (MFPB) and the dual scan image processing board (DSIPB). |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Dual scan image processing board (DSIPB; DF-701) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between MFPB and DSIPB for proper connection, and correct as necessary. | – | – |
| 2 | Update the firmware. | – | – |
| 3 | Replace DSIPB (Part# A161H02A00) | – | – |
| 4 | Replace MFPB (Part# A5C1H0200B) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.86. C6911, C6912, C6913, CDF51, CDF71, CDFA1)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.26 (Link to the Field Service Manual)