CDFA0 (bizhub 658e/558e/458e/368e/308e)

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Trouble typeCDFA0: ASIC image error
RankC
Trouble detection conditionCommunication error is detected between the MFP board (MFPB) and the CCD board (CCDB).
Trouble isolation–
Relevant electrical parts• MFP board (MFPB)
• CCD board (CCDB)

Procedure

  1. Check the connector between MFPB CN1-CCDB CN3 for proper connection and correct as necessary. (bizhub 368e/308e)
  2. Check the connector between MFPB CN1-CCDB PJ3 for proper connection and correct as necessary. (bizhub 658e/558e/458e)
  3. Rewrite the firmware.
  4. Replace CCDB. (bizhub 368e/308e / bizhub 658e/558e/458e) (658e/558e/458e Part# A795R71000 / 368e/308e Part# A7PUR75200)
  5. Replace MFPB. (bizhub 368e/308e / bizhub 658e/558e/458e) (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101 / 368e/308e Part# AA6VH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.25.38. (Link to the Field Service Manual)