CDFA1 (bizhub 364e/284e/224e)

Contents

Trouble type	ASIC image error (back side)
Trouble code	CDFA1
Rank	C
Detection timing	<When DF-701 is installed>	Communication error is detected between the MFP board (MFPB) and the dual scan image processing board (DSIPB).
Trouble isolation	–
Relevant electrical parts	• MFP board (MFPB)  • Dual scan image processing board (DSIPB; DF-701)

  (2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check the connector between MFPB and DSIPB for proper connection, and correct as necessary.	–	–
2	Update the firmware.	–	–
3	Replace DSIPBDF-701 (Part# A161H02A00)	–	–
4	Replace MFPBMFPB (Part# A61FH02005)	–	–

• Link to the layout drawings for related parts by each trouble code (S.74. C6911, C6912, C6913, CDF51, CDF71, CDFA1)

Document Information ID D0001128033 Revise ID R000004

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.25 (Link to the Field Service Manual)