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CE001 (bizhub C3320i)

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Contents

Trouble typeCE001: Abnormal message queue
RankC
Trouble detection conditionCPU board (CPUB) is faulty.
Trouble isolation
Relevant electrical parts-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connectors on BASEB for proper connection and correct as necessary.
  2. Replace CPUB. (Part# AAJRH01005)
  3. Replace BASEB. (Part# A93EH02007)

L.3.18.1 (Link to the Field Service Manual)

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