CE002 (bizhub C287/C227)

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Trouble typeCE002: Message and method parameter failure
RankC
Trouble detection conditionMFP board (MFPB) is faulty.
Trouble isolation–
Relevant electrical parts-MFP board (MFPB)
-Hard disk (HDD)

 Procedure

  1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data].
  2. Format the hard disk.
  3. Replace the hard disk. (Part# A5C1M72H00)
  4. Replace MFPB. (Part# A797H02118)

K.3.19.2 (Link to the Field Service Manual)