CE002 (bizhub C364/C284/C224)
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Contents
| Trouble type | Message and method parameter failure |
| Trouble code | CE002 |
| Rank | C |
| Detection timing | MFP board (MFPB) is faulty. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Data Clear].I.11.14.8 Initialization-Clear All Data | – | – |
| 2 | Format hard disk | – | – |
| 3 | Replace the hard disk. (Part# A2X0M72C00) | – | – |
| 4 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.96. CD010, CD272, CE002)
K3.17.2 (Link to the Field Service Manual)K3.17.2