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CE002 (bizhub C4000i/C3300i)

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Trouble typeCE002: Message and method parameter failure
RankC
Trouble detection conditionCPU board (CPUB) is faulty.
Trouble isolation–
Relevant electrical parts• microSD
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data].
  2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
  3. Replace the microSD. (Part# AAJRM71000)
  4. Replace CPUB.CPUB (Part# C3300i AAJTH01005 C4000i AAJRH01005)
  5. Replace BASEB.BASEB (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.15.2. (Link to the Field Service Manual)

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