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CE002 (bizhub C554e/C454e)

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CE002 Contents

Trouble type Message and method parameter failure
Trouble code CE002
Rank C
Detection timing MFP board (MFPB) is faulty.
Trouble isolation
Relevant electrical parts MFP board (MFPB) Hard disk

  (2)Procedure

Step Action Control signal Location of electrical components
1 Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data].
2 Format hard disk
3 Replace the hard disk. Part# A2X0M72C00 HDD
4 Replace MFPB Part #A5C1H0200B PWB assembly(PWB-MFP)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.17.2 CE002

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