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CE002 (bizhub C658/C558/C458/C368/C308/C258)
Contents
| Trouble type | CE002: Message and method parameter failure |
| Rank | C |
| Trouble detection condition | MFP board (MFPB) is faulty. |
| Trouble isolation | – |
| Relevant electrical parts | • MFP board (MFPB) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524) |
Procedure
- Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data].
- Format the hard disk.
- Replace the hard disk. (HDD (A) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (A) (bizhubC658/C558/C458) Part# A888WY2 / HDD (B) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (B) (bizhub C658/C558/C458)) Part# A888WY2)
- Replace MFPB. (bizhub C368/C308/C258 Part# A7PUH02123 / bizhub C658/C558/C458 (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102))
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.25.2(Link to the Field Service Manual)