CE002 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Message and method parameter failure |
| Trouble code | CE002 |
| Rank | C |
| Detection timing | MFP board (MFPB) is faulty. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch and turn it ON again, and conduct the following setting.[Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data]. | – | – |
| 2 | Format the hard disk | – | – |
| 3 | Replace the hard disk (Part# A2X0M72C00) | – | – |
| 4 | Replace MFPB (Part# A2XKH02004) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.115. CD010, CD272, CE002)
K.3.17.2 (Link to the Field Service Manual)