How Can We Help?
CE002 (bizhub C759/C659)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | CE002: Message and method parameter failure |
| Rank | C |
| Trouble detection condition | MFP board (MFPB) is faulty. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP board (MFPB) -Hard disk (A) (HDD (A)) -Hard disk (B) (HDD (B): HD-524) |
Procedure
- Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data].
- Carry out the [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format].
- Replace the hard disk. (HDD (A) Part# A5C1M72H00 / HDD (B) Part# A2X0M72C00)
- Replace MFPB. (Part# A8JEH02002)
L.3.19.2 (Link to the Field Service Manual)