CE002 (C4050i/C3350i)

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Trouble typeCE002: Message and method parameter failure
RankC
Trouble detection conditionCPU board (CPUB) is faulty.
Trouble isolation–
Relevant electrical parts• Storage board (STRGB)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data].
  2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
  3. Replace STRGB. (Part# AA2JM72700)
  4. Replace CPUB. (Part# A93EH01004)
  5. Replace BASEB. (Part# A93EH02007)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.2. (Link to the Field Service Manual)