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CE007 (C4050i/C3350i)

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Trouble typeCE007: Abnormal message queue
RankC
Trouble detection conditionCPU board (CPUB) is faulty.
Trouble isolation–
Relevant electrical partsCPU board (CPUB)Base board (BASEB)

Procedure

  1. Check the connectors on BASEB for proper connection and correct as necessary.
  2. Replace CPUB.CPUB (Part# A93EH01004)
  3. Replace BASEB.BASEB (Part# A93EH02007)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.1. (Link to the Field Service Manual)

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