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CE013 (bizhub 360i/300i)

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Trouble typeCE013: Virus scan engine startup failure (8 GB storage)
RankC
Trouble detection conditionWhen the virus scan settings are effective, change from storage board (STRGB) to microSD (8GB).
Trouble isolation
Relevant electrical partsmicroSD

Procedure

  1. Reboot the machine.
  2. To disable Virus Scan Functions.
  3. Replace the microSD and replace the STRGB.
    MicroSD (Contact Konica Minolta regarding replacement)
    STRGB (Part# AA2JM72700)

(Link to the Field Service Manual)

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