CE013 (bizhub 4750i/4050i)

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Trouble typeCE013: Virus scan engine startup failure (8 GB storage)
RankC
Trouble detection conditionWhen the virus scan settings are effective, change from storage board (STRGB) to microSD (8GB).
Trouble isolation–
Relevant electrical partsmicroSD

Procedure

  1. Reboot the machine.
  2. Disable virus scan setting.
  3. Remove the microSD, and replace the STRGB. (Part# AA2JM72700)

(Link to the Field Service Manual)