CE013 (bizhub 650i/550i/450i)
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Contents
Trouble type | CE013: Virus scan engine startup failure (8 GB storage) |
Rank | C |
Trouble detection condition | When the virus scan settings are effective, change from storage board (STRGB) to microSD (8 GB). |
Trouble isolation | – |
Relevant electrical parts | microSD |
Procedure
- Reboot the machine.
- To disable Virus Scan Functions.
- Replace the microSD and replace the STRGB.
microSD (Contact Konica Minolta regarding replacement)
STRGB (Storage Board) (Part# AA2JM72700)