How Can We Help?
CE013 (bizhub 750i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CE013: Virus scan engine startup failure (8 GB storage) |
Rank | C |
Trouble detection condition | When the virus scan settings are effective, change from storage board (STRGB) to microSD (8 GB). |
Trouble isolation | – |
Relevant electrical parts | microSD |
Procedure
- Reboot the machine.
- To disable Virus Scan Functions.
- Replace the microSD and replace the STRGB.
microSD (Contact Konica Minolta regarding replacement)
STRGB (Part# AA2JM72700)