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CE101 (bizhub C3320i)

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Trouble typeCE101: Browser finish detected
RankC
Trouble detection condition-The browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault.
-When the Malfunction finish is detected over predetermined number of times or the browser task process is except in idle (printing, etc.).
Trouble isolation
Relevant electrical parts-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connectors on BASEB for proper connection and correct as necessary.
  2. Replace CPUB. (Part# AAJRH01005)
  3. Replace BASEB. (Part# A93EH02007)

L.3.18.5 (Link to the Field Service Manual)

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