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CE401 (bizhub 658e/558e/458e/368e/308e)
Contents
| Trouble type | Shared memory connection timeout |
| Rank | C |
| Trouble detection condition | A CPU communication error is detected when power save is turned ON. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) |
Procedure
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Rewrite the firmware.
- Replace MFPB. (bizhub 368e/308e / bizhub 658e/558e/458e) (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101 / 368e/308e Part# AA6VH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.26.8. (Link to the Field Service Manual)