CED01 (bizhub 287/227)

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Trouble typeCED01: The authentication application information does not exist in the hard disk/eMMC board in the enhanced server authentication state.
RankC
Trouble detection conditionWith Enhanced Server Authentication set, no authentication application registration information is found in the hard disk (HDD) or the eMMC board (eMMC).
Trouble isolation–
Relevant electrical parts-eMMC board (eMMC)
-Hard disk (HDD)

 Procedure

  1. Turn OFF and ON the main power switch.
  2. Check the connector from MFPB CN1-SATAB PJ1 for proper connection and correct as necessary.
  3. Check the connector between SATAB PJ2-hard disk for proper connection and correct as necessary.
  4. Check eMMC for proper connection and correct as necessary.
  5. Logically format the hard disk.
  6. Replace the hard disk. (Part# A5C1M72H00)
  7. If the above actions do not solve the problem, contact KM.

K.3.19.6 (Link to the Field Service Manual)