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CED01 (bizhub C3320i)

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Trouble typeCED01: The authentication application information does not exist in the storage in the enhanced server authentication state.
RankC
Trouble detection conditionWith Enhanced Server Authentication set, no authentication application registration information is found in the storage.
Trouble isolation
Relevant electrical parts-microSDCPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Turn OFF and ON the main power switch.
  2. Check the microSD for proper installation and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
  5. Replace the microSD. (Part# AAJRM71000)
  6. If the above actions do not solve the problem, contact KM.

L.3.18.10 (Link to the Field Service Manual)

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