How Can We Help?
CED01 (bizhub C554e/C454e)
CED01 Contents
| Trouble type | The authentication application information does not exist in the hard disk/SSD board in the enhanced server authentication state. |
| Trouble code | CED01 |
| Rank | C |
| Detection timing | With Enhanced Server Authentication set, no authentication application registration information is found in the hard disk or the SSD board (SSDB). |
| Trouble isolation | – |
| Relevant electrical parts | • SSD board (SSDB) • Hard disk |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
| 2 | Check the connector from MFPB to Hard disk for proper connection and correct as necessary. | – | – |
| 3 | Check the connector from SSDB to MFPB for proper connection and correct as necessary. | – | – |
| 4 | Logically format the hard disk. | – | – |
| 5 | Replace the hard disk (Part# A2X0M72C00) | – | – |
| 6 | If the above actions do not solve the problem, contact KM. | – | – |
- Link to the layout drawings for related parts by each trouble code (S.133. CED01)
Document Information ID D0001298420 Revise ID R000001
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) K.3.17.6 CED01