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CED01 (bizhub C658/C558/C458/C368/C308/C258)
Contents
| Trouble type | CED01: The authentication application information does not exist in the hard disk/eMMC board in the enhanced server authentication state. |
| Rank | C |
| Trouble detection condition | With Enhanced Server Authentication set, no authentication application registration information is found in the hard disk or the eMMC board (eMMC). |
| Trouble isolation | – |
| Relevant electrical parts | • eMMC board (eMMC) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524) |
Procedure
- Turn OFF and ON the main power switch.
- Check the connector from MFPB to hard disk for proper connection and correct as necessary.
- Check the connector from eMMC to MFPB for proper connection and correct as necessary.
- Logically format the hard disk.
- Replace the hard disk. ((HDD (A) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (A) (bizhubC658/C558/C458) Part# A888WY2 / HDD (B) (bizhub C368/C308/C258) Part# A5C1M72H00 / HDD (B) (bizhub C658/C558/C458)) Part# A888WY2)
- If the above actions do not solve the problem, contact KM.
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.25.6 (Link to the Field Service Manual)