CFE3# (bizhub C360i/C300i/C250i)

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Contents

Trouble typeCFE3#: Abort code
RankC
Trouble detection condition–
Trouble isolation–
Relevant electrical partsCFE30 – CFE37EFI relay board (EFIRYB: VI-516)
CFE38, CFE39, CFE3A Memory board (MEMB: UK-115)
CFE3B – CFE3F CPU board (CPUB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Check the connectors of MEMB for proper connection and correct or replace as necessary.
  3. Check the connectors of EFIRYB for proper connection and correct or replace as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Rewrite the firmware.
  6. Execute [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Check] -> [Rough Check], and check that no abnormalities. When “NG” is displayed, replace the appropriate memory or PWB.
    • WORK0: CPU board (CPUB) LPDDR4 main memory ChA
    • WORK1: CPU board (CPUB) LPDDR4 main memory ChB
    • FILE0: Memory board (MEMB: UK-115) A800 image memory ChA
    • FILE1: Memory board (MEMB: UK-115) A800 image memory ChB
  7. Replace MEMB. (Part# AA2JH02A01)
  8. Replace EFIRYB. (Part# AA2JH02800)
  9. Replace CPUB. (Part# AA2JH02N06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.20.21. (Link to the Field Service Manual)