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D-3 (bizhub C650i/C550i/C450i)

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Malfunction typeSplit line detect (back side)
Malfunction codeD-3
Malfunction detection timing-While recovering from the power save mode or when the main power switch and power key are ON, it detects whether or not stain exist at the back side original scanning section (CIS) when the DF is closed. This warning will be displayed if the original is set to DF when stain exist.
-The thin line detection level and the warning display can be changed by [Service Mode] -> [System 2] -> [Split Line Detect. Setting] -> [Back Side].
Relevant parts-CIS module (CIS)
-CIS power supply (CISPU)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Wipe clean the CIS glass surface.
  2. Check the back side glass cleaning roller unit for proper installation and correct if necessary. Clean the back side glass cleaning roller unit if dirty.
  3. If there is a problem in the CIS module connection, correct the faulty connection.
  4. Replace CIS. (Part# AAMPR70100)
  5. Replace CISPU. (Part# A3CKH00200)
  6. Replace CPUB. (C650i Part# AA7NH02P03 / C550i Part# AA7PH02P01 / C450i Part# AA7RH02P02)
  7. Replace BASEB. (Part# AA7NH02102)

L.2.6 (Link to the Field Service Manual)

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