How Can We Help?
P-21 (bizhub C360i/C300i/C250i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Malfunction type | Color regist test pattern failure |
| Malfunction code | P-21 |
| Malfunction detection timing | -During pre-pattern detection, pre-pattern edge (start/ end point of effective area) is not detected within the pre-pattern search area. -During detection of regist pattern at vertical/horizontal direction, pattern edge (start/end point of effective area) is not detected within the pattern search area of each unit. |
| Relevant parts | -Transfer belt unit -PH unit -Expansion control board (EXCB) -Base board (BASEB) |
Procedure
- Wipe clean the surface of the transfer belt with a soft cloth, if it is dirty.
- Replace the transfer belt unit if the transfer belt is damaged. (Part# AA2JR73100)
- Replace the PH unit. (Part# AA2JR71500)
- Replace EXCB. (Part# AA2JH00500)
- Replace BASEB. (Part# AA2JH02005)
L.2.10 (Link to the Field Service Manual)