P-27 (bizhub C360i/C300i/C250i)

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Contents

Malfunction typeSecondary transfer ATVC failure
Malfunction codeP-27
Malfunction detection timingAn abnormal average value is detected during an adjustment of the second transfer ATVC value.
Relevant parts-High voltage unit (HV)
-Base board (BASEB)-Image transfer entrance guide
-2nd transfer assy
-Transfer belt unit

Procedure

  1. Check the contact between the roller opposed to the 2nd transfer roller in the transfer belt unit and the grounding terminal. Clean the joint or correct if necessary.
  2. Check the image transfer entrance guide for proper installation and correct if necessary.
  3. Check that the spring does not come off during the pressure operation of the 2nd transfer roller and correct if necessary.
  4. Check the contact at the joint of the 2nd transfer assy and HV. Clean the joint or correct if necessary.
  5. Replace the transfer belt unit. (Part# AA2JR73100)
  6. Replace HV. (Part# AA2JM40600)
  7. Replace BASEB. (Part# AA2JH02005)

L.2.12 (Link to the Field Service Manual)