CC216 (bizhub 554e/454e)
(1)Contents
Trouble type | Acquisition failure of the number of trials/Initialize error of number of authentication |
Trouble code | CC216 |
Rank | C |
Detection timing | An error occurred during user authentication using optional authentication unit AU-102. |
Trouble isolation | – |
Relevant electrical parts | • MFP board (MFPB) • Authentication device |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the USB cable for proper connection and correct as necessary. | – | – |
2 | Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
3 | Reset the number of authentication trials. | – | – |
- Link to the layout drawings for related parts by each trouble code (S.105. C6901- C6903, CA051 – CA053, CC151, CC152, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD261, CD271, CD401- CD413, CE001, CE003 – CE007, CE101, CE201, CE301 – CE305, CEEE1)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.15.20 (Link to the Field Service Manual)