CD272 (bizhub 754e/654e)

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(1)Contents

Trouble typei-Option activated and additional memory and HDD not installed
Trouble codeCD272
RankC
Detection timingWhile the i-Option is activated, the additional memory included in UK-204 and the hard disk are not installed.
Trouble isolation
Relevant electrical parts• MFP board (MFPB)
• Hard disk
• Memory board/2 (MEMB/2; UK-204)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check MEMB/2 for proper connection and correct as necessary.
2Access [Service Mode] -> [System 2] -> [HDD] and check to see if Installed is selected.
3Replace MEMB/2 (Contact Konica Minolta technical support if this needs to be replaced)
4Replace the hard disk (Part# A5C1M72H00 and/or A161PP0100)
5Replace MFPB (Part# A55VH02304)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.16.14 (Link to the Field Service Manual)