C1104 (bizhub 754e/654e)
Contents
| Trouble type | Exit roller motors malfunction | |
| Trouble code | C1104 | |
| Rank | B | |
| Detection timing | <When FS-535 is installed> Even after a predetermined period of time has elapsed since the exit roller motor (M4) starts operation, the lock signal is not set to L (turning). | |
| Trouble isolation | – | |
| Relevant electrical parts | • Exit roller motor (M4) • FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M4-FSCB CN18 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of M4 for proper drive coupling, and correct as necessary. | – | – |
| 3 | M4 operation check | FSCB CN18-4 to 11 | FS-535 14-D |
| 4 | Replace M4 (Part# A11PM10200 ) | – | – |
| 5 | FSCB ICP14 conduction check | – | – |
| 6 | Replace FSCB (Part# A2Y1H10002 ) | – | – |
- Link to the wiring diagram (N.2.7 Finisher FS-535)
- Link to the layout drawings for related parts by each trouble code (S.17. C1104)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual)