C1104 (bizhub 754e/654e)

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Contents

Trouble typeExit roller motors malfunction
Trouble codeC1104
RankB
Detection timing<When FS-535 is installed>
Even after a predetermined period of time has elapsed since the exit roller motor (M4) starts operation, the lock signal is not set to L (turning).
Trouble isolation
Relevant electrical parts• Exit roller motor (M4)
• FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M4-FSCB CN18 for proper connection and correct as necessary.
2Check the connector of M4 for proper drive coupling, and correct as necessary.
3M4 operation checkFSCB CN18-4 to 11FS-535 14-D
4Replace M4 (Part# A11PM10200 )
5FSCB ICP14 conduction check
6Replace FSCB (Part# A2Y1H10002 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual)