93-10 (bizhub C360i/C300i/C250i)
Contents
| JAM type | Misfeed at duplex transport section | |||
| JAM code | 93-10 | |||
| JAM detection timing | The ADU paper passage sensor/2 (PS41) is not turned ON (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the ADU paper passage sensor/1 (PS40). | |||
| – | Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |||
| – | Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |||
| Misfeed processing location | Right door | |||
| Relevant parts | • Transport motor (M1) • ADU transport motor (M5) • ADU transport clutch (CL6) • ADU paper passage sensor/1 (PS40) • ADU paper passage sensor/2 (PS41) • Expansion control board (EXCB) • Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS40 I/O check, sensor check | BASEB CN22E-6 (ON) | 11-C |
| 3 | PS41 I/O check, sensor check | EXCB CN13EX-9 (ON) | 5-X |
| 4 | CL6 load checkCheck code: 81Multi code: 0 | BASEB CN18E-1 (REM) | 5-C |
| 5 | M1 load checkCheck code: 40Multi code: 1, 4, 5 | BASEB CN19EA-1 to 5 | 1-C |
| 6 | M5 load checkCheck code: 85Multi code: 1, 4, 5 | BASEB CN18E-7 to 10 | 5-C |
| 7 | Replace EXCB. (Part# AA2JH00500) | – | – |
| 8 | Replace BASEB. (Part# AA2JH02005) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.10.2 (Link to the Field Service Manual)