C6704 (bizhub C3320i)

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Contents

Trouble typeC6704: Image input time out
RankC
Trouble detection conditionImage data is not input from the scanner to the CPU board (CPUB).
Trouble isolationScanner
Relevant electrical parts-CIS module (IR CIS)
-CIS relay board (CISRYB)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
  2. Check the connector between IR CIS-CISRYB CN1 for proper connection and correct as necessary.
  3. Check the connector between CISRYB CN2-BASEB CN6 for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace IR CIS. (Part# AAJPR70500)
  6. Replace CISRYB. (Part# AAJPH10100)
  7. Replace CPUB. (Part# AAJRH01005)
  8. Replace BASEB. (Part# A93EH02007)

L.3.11.4 (Link to the Field Service Manual)