CD413 (bizhub C3320i)

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Trouble typeCD413: Electrostatic touch panel operation mode error
RankC
Trouble detection conditionWhen abnormality is found in the communication of controller.
Trouble isolation–
Relevant electrical parts-Control panel
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check whether there is a strong electromagnetic noise source near the main body.
  2. Check the connector between the control panel-BASEB CN7 for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace CPUB. (Part# AAJRH01005)
  5. Replace BASEB. (Part# A93EH02007)

L.3.17.23 (Link to the Field Service Manual)