32-31 (bizhub C3320i)
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Contents
| JAM type | Misfeed at paper exit section |
| JAM code | 32-31 |
| JAM detection timing | The paper exit sensor (PS13) is turned OFF (blocked) before the trailing edge of the paper moves past the fusing pad. |
| – | Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS13) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| – | Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| Misfeed processing location | Right door |
| Relevant parts | -Fusing motor (M3) -Fusing loop sensor (PS10) -Paper exit sensor (PS13) -Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS10 I/O check, sensor check | BASEB CN23E-9 (ON) | 9-K |
| 3 | PS13 I/O check, sensor check | BASEB CN16E-3 (ON) | 11-K |
| 4 | M3 load checkCheck code: 45Multi code: 1, 2, 3 | BASEB CN17E-6 to 10 | 1-C |
| 5 | Replace BASEB. (Part# A93EH02007) | – | – |
L.1.7.2 (Link to the Field Service Manual)