CC001 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Vendor connection failure |
| Trouble code | CC001 |
| Rank | C |
| Detection timing | It is detected that communications with the vendor are interrupted for a given period of time or more with “Installed” selected for the setting of vendor installation. |
| Trouble isolation | – |
| Relevant electrical parts | -Printer control board (PRCB) -MFP board (MFPB) -Coin vendor (Japan) -Coin vendor kit (North America, Europe) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between vendor connector CN381-PRCB CN33 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector between PRCB CN34-MFPB PJ03 for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPB (Part# A2XKH02004) | – | – |
| 4 | Replace PRCB (Part# A2X0H00102) | – | – |
| 5 | Replace the vendor (Replace Part for attached Vendor). | – | – |
- Link to the layout drawings for related parts by each trouble code (S.110. CC001)
K.3.15.1 (Link to the Field Service Manual)
