72-21 (bizhub C759/C659)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at FS transport section | ||
| JAM code | 72-21 | ||
| JAM detection timing | <When FS-536 or FS-536SD is installed> The staple stacker paper detection sensor (PS31) is not turn OFF even after the set period of time has elapsed after the start of exiting paper | . | |
| <When FS-537 or FS-537SD is installed> The alignment plate paper detection sensor (PS32) is not turn OFF even after the set period of time has elapsed after the start of exiting paper. | |||
| Misfeed processing location | Front door | ||
| Relevant parts | <When FS-536 or FS-536SD is installed> -Staple stacker paper detection sensor (PS31) -FS control board (FSCB) | ||
| <When FS-537 or FS-537SD is installed> -Alignment plate paper detection sensor (PS32) -FS control board (FSCB) |
Procedure
When FS-536 or FS-536SD is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS31 I/O check, sensor check | FSCB J12-11 (ON) | FS-536/FS-536SD 6-C |
| 3 | Replace FSCB. (Part# A87GPP0V00) | – | – |
When FS-537 or FS-537SD is installed
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS32 I/O check, sensor check | FSCB J21-12 (ON) | FS-537/FS-537SD 5-D |
| 3 | Replace FSCB. (Part# A87HPP9M01) | – | – |
L.1.10.8 (Link to the Field Service Manual)