C2650 (bizhub C287/C227)
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Contents
| Trouble type | C2650: Main backup media access error |
| Rank | C |
| Trouble detection condition | -The re-written data, which has been read out, checked and founded as error, is read out again and found as error. -The error was found when reading out the counter value. -The main body detects that the EEPROM is not mounted. |
| Trouble isolation | – |
| Relevant electrical parts | -EEPROM/1 -EEPROM/2 -MFP board (MFPB) |
Procedure
- Make sure that EEPROM/1 and EEPROM/2 are mounted in their respective correct positions.
- Check to see if the EEPROM is mounted in a reverse direction.
- Check the connector from MFPB to EEPROM for proper connection and correct as necessary.
- Replace MFPB. (Part# A797H02118)
- Replace EEPROM/1 and EEPROM/2. (Part# V864800107)
- Replace the current EEPROM with a new one.
- Replace the following components with new ones: When the transfer belt unit and the fusing unit have been replaced with new ones, perform [New Release] in the service mode. When the transfer roller has been replaced with a new one, perform [Counter clear].
- Imaging unit/Y,M,C (C Part# A85Y0KD, M Part# A85Y0ED, Y Part# A85Y08D)
- Developing unit/K (Part# A85Y03D)
- Drum unit/K (Part# A85Y0RD)
- Transfer belt unit (Part# A797R73400)
- Fusing unit (Part# A797R70211)
- Transfer roller (Part# A797R71811)
- Feed roller (Tray 1/2 Part# A00J563600 / Manual bypass tray Part# A00F623201), pick-up roller (Part# A5C1562200), separation roller (Tray 1/2 Part# A00J563600 / Manual bypass tray Part# 4658015106) (including options)
- Turn ON the main power switch and check to see that warm-up is started. Make sure that malfunction codes other than C2650 or improper IU/TC placement is not detected.
- Make the specified readjustments.
- If the above actions do not solve the problem, contactKM.
K.3.9.9 (Link to the Field Service Manual)