CD261 (bizhub C287/C227)

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Trouble typeCD261: USB board failure
RankC
Trouble detection condition-When a failure is detected in USB board included in the local interface kit.
-Non-standard USB device is connected.
Trouble isolation–
Relevant electrical parts-MFP board (MFPB)
-USB board (USBB: EK-608)
-USB board (USBB: EK-609)

 Procedure

  1. Check the operation with another USB device.
  2. Check USBB connector for proper connection and correct as necessary.
  3. Replace USBB. (EK-608 Part# A7AHH02H01 / EK-609 Part# A7AHH02702)
  4. Replace MFPB. (Part# A797H02118)

K.3.18.14 (Link to the Field Service Manual)