CD413 (bizhub C287/C227)

Posted
ByAdministrator Administrator
You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeCD413: Electrostatic touch panel operation mode error
RankC
Trouble detection conditionWhen abnormality is found in the communication of controller.
Trouble isolation–
Relevant electrical partsMFP board (MFPB)

 Procedure

  1. Check whether there is a strong electromagnetic noise source near the main body.
  2. Check the connectors on MFPB for proper connection and correct as necessary.
  3. Replace MFPB. (Part# A797H02118)

K.3.18.27 (Link to the Field Service Manual)