10-04 (bizhub C658/C558/C458)
Contents
| JAM type | Misfeed at manual bypass feed section | 
| JAM code | 10-04 | 
| JAM detection timing | The leading edge of the paper is not turned ON the registration sensor2 (PS72) even after the lapse of a given period of time after the manual bypass tray starts to feed paper. (bizhub C658/C558 only) | 
| Misfeed processing location | Right door | 
| Relevant parts | • bizhub C558/C458: Transport motor (M1) • bizhub C658: Registration motor (M24) • Paper feed motor (M22) • bizhub C558/C458: Registration clutch (CL4) • Bypass paper feed clutch (CL7) • Bypass pick-up solenoid (SD1) • Registration sensor1 (PS1) • bizhub C658/C558: Registration sensor2 (PS72) • Expansion control board (EXCB) • Front side board (FRB) • MFP board (MFPB) | 
Procedure
| Step | Action | Control signal | Location of electrical component | 
|---|---|---|---|
| 1 | Initial check items | – | – | 
| 2 | PS1 I/O check, sensor check | EXCB CN6-3 (ON) | 26-P | 
| 3 | PS72 I/O check, sensor check | EXCB CN6-5 (ON) | 26-P | 
| 4 | CL4 operation check | FRB CN8-7 (CL4_24V) | 4-K | 
| 5 | CL7 operation check | MFPB CN19E-7 (CL7_24V) | 22-J | 
| 6 | SD1 operation check | MFPB CN19E-9 (SD1_24V) | 22-J | 
| 7 | M1 operation check | MFPB CN14E-3 (REM)MFPB CN14E-6 (LOCK) | 1-C | 
| 8 | M22 operation check | EXCB CN7-5 to 8 | 25-P | 
| 9 | M24 operation check | EXCB CN7-1 to 4 | 26-P | 
| 10 | Replace FRB. (Part# A7PUH00500) | – | – | 
| 11 | Replace EXCB. (Part# A79JH00500) | – | – | 
| 12 | Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102) | – | – | 
- Link to the wiring diagram (bizhub C658/C558/C458)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.9.1 (Link to the Field Service Manual)
