C2A24 (bizhub 4700i)
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Contents
| Trouble type | C2A24: Toner cartridge/K new release failure |
| Rank | B |
| Trouble detection condition | The status with the new unit is not cleared after the new toner cartridge is set. |
| Trouble isolation | – |
| Relevant electrical parts | -Toner cartridge/K -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Reinstall the toner cartridge.
- Clean the connection between the toner cartridge and the main body if dirty.
- Check the connector between the toner cartridge/K-BASEB CN11E for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace the toner cartridge. TNP91 (Part# ACTD031)
- Replace CPUB. (Part# ACTAH01003)
- Replace BASEB. (Part# ACTAH02014)