CC214 (bizhub 950i/850i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | CC214: User information deletion error |
Rank | C |
Trouble detection condition | The deletion of the user information is uncompleted. |
Trouble isolation | – |
Relevant electrical parts | – CPU board (CPUB) – Base board (BASEB) – Authentication unit |
Procedure
- Check the USB cable for proper connection. Reconnect the USB cable as necessary.
- Check CPUB for proper installation and correct as necessary.
- Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.